The Balaclava

UK & Northern Ireland

Royal Mail Standard Delivery - £4.50

UK Standard Delivery is expected within 2-3 working days.
Complete tracking with Royal Mail.
Royal Mail will email / text your delivery window on the morning of delivery.

Royal Mail 24 Hour Delivery - £5.95
Order by 3pm on weekdays for same day dispatch.
All orders placed after 3pm will be processed and dispatched the next working day.

Please note, Royal Mail do not guarantee Next-Day service, but aim to deliver your order within 1 working day from when they collect it from our fulfilment warehouse.

*All orders placed after 3pm on Friday will be processed and dispatched the following working day.

Returns

If you are not entirely happy with your order, we are here to help. All items must be returned within 14 days of receipt of your order with the returns form enclosed. A Royal Mail return postage label will be included with your order.

Please note: We charge £2.50 for all domestic UK and Northern Ireland returns.
We appreciate that online shopping in itself requires delivery which has an impact on the environment. In an effort to negate some of this impact, we look to encourage conscious returns by charging a small fee for returns. Our feeling is that a free returns service fails to make some customers stop and think about the environmental cost of returned items. This is the cost we incur for each return and this cost is simply passed on. This charge will be deducted from your refund.